24/7 Emergency Service
Professional 24/7 emergency service from the team Northeast Indiana trusts. Serving Spencerville, Auburn, Garrett, and surrounding communities.
When your furnace quits at midnight in January, your basement is flooding from a burst pipe, or you smell gas in your home, you cannot wait until morning. At Graves Plumbing, Heating and A/C, we provide true 24/7 emergency service for heating, cooling, and plumbing emergencies throughout Spencerville, Auburn, Garrett, Butler, Waterloo, and the surrounding DeKalb, Allen, Noble, and Steuben county communities. When you call (260) 927-6910, a real person answers — day or night, weekdays, weekends, and holidays.
Our emergency technicians respond quickly with fully stocked service vehicles, ready to handle the most common urgent situations on the first visit. We understand that HVAC and plumbing emergencies are stressful, and the last thing you need is uncertainty about cost. We provide upfront pricing before beginning any emergency repair, so you know exactly what to expect. There are no hidden after-hours surcharges designed to take advantage of your situation — just honest, fair pricing for urgent work.
We consider the following situations emergencies that warrant an immediate call: complete heating failure during cold weather, gas leaks or the smell of gas in your home, burst pipes or active flooding, sewer backups, carbon monoxide detector activation, and complete loss of hot water in winter. If you are unsure whether your situation qualifies as an emergency, call us anyway — we would rather help you assess the situation over the phone than have you wait and risk further damage to your home or danger to your family. Our commitment to this community means being here when our neighbors need us most, no matter what time the clock reads.
What We Offer
24/7 Availability
Day or night, weekday or weekend, holiday or not — call (260) 927-6910 and a real person answers. We do not use answering services or voicemail for emergency calls.
Fast Response Times
Our emergency technicians are dispatched promptly and arrive with fully equipped service vehicles. We prioritize life-safety situations like gas leaks and carbon monoxide events.
Upfront Emergency Pricing
No hidden after-hours surcharges or surprise fees. We tell you the cost before we begin work, even at 2 AM. You deserve honesty especially when you are in a stressful situation.
Heating Emergency Repair
Complete furnace failure, no heat, pilot light issues, strange smells — we respond quickly to restore heat and keep your family safe during Indiana's coldest nights.
Plumbing Emergency Repair
Burst pipes, active leaks, sewer backups, and flooding situations handled promptly to minimize water damage and restore your plumbing system.
Gas Leak Response
If you smell gas, get out of the house and call us immediately. Our technicians are trained to locate and repair gas leaks safely and restore service once the situation is secure.
Why Choose Graves
Truly Available 24/7
Some companies say 24/7 but make you leave a message. When you call Graves, you reach a real person who can dispatch a technician to your home. Every hour of every day.
No Price Gouging
We believe that an emergency is not an excuse to overcharge. Our emergency rates are fair and transparent. You will always know the price before work begins.
Neighbors Helping Neighbors
We live in the same communities we serve. When your family is in a tough spot at 3 AM, it is not just business for us — it is personal. We treat every emergency call with the urgency and care we would want for our own families.
Frequently Asked Questions
We provide honest, upfront pricing for all emergency calls. While emergency service rates may differ from standard business hours rates, we do not add hidden surcharges or inflate prices because of the hour. You will know the exact cost before we begin any work.
Leave the house immediately. Do not turn on or off any lights, appliances, or electronics. Do not use your phone inside the house. Once safely outside, call 911 or your gas company's emergency line first, then call us at (260) 927-6910. Gas leaks are life-safety emergencies and should be treated with extreme caution.
Heating failures during extreme cold are our highest priority. We dispatch emergency technicians as quickly as possible and prioritize life-safety situations. Response time depends on our current call volume and your location, but we make every effort to reach you promptly. In the meantime, use space heaters safely, close off unused rooms, and layer up.
Burst pipes, active flooding, sewer backups into your home, gas leaks, and no running water in freezing temperatures are all plumbing emergencies. A slow drip or a running toilet, while annoying, can typically wait for a regular business hours appointment. If you are unsure, call us and we will help you assess the situation.
Ready to Get Started?
Contact Graves Plumbing, Heating and A/C today for a free estimate or to schedule service.